How do I check the status of a support request?
There are three ways to check on the status of a support request:
Option 1 — Monjur Pilot Support Portal
Log in and visit: pilot.monjur.ai/dashboard/support.
Option 2 — Submit or Check a Ticket
Use our support ticket form: Submit a support ticket.
Option 3 — GuideCX Portal
If your request was submitted through GuideCX, you can track it there:
Still need help? Email inquiries@monjur.com and reference your ticket number.